The workplace evolution of the past few years has opened up new opportunities for employees across the globe. But it’s also created a sense of unease. As some companies transition to remote or hybrid work and embrace employee-first philosophies, others are laying off staff and increasing their demands on those employees who remain. Employees may feel insecure in their roles, afraid that any misstep or miscommunication could put their job at risk as well.
Today we speak with workplace expert and renowned consultant Teresa Mitrovic, who coaches Fortune 500 companies on the value of promoting psychological safety in their workplaces. This approach, when adopted properly, can radically improve employee happiness and performance, giving team members more control over their working lives and lifting the pressures that can lead to dissatisfaction, unhappiness and burnout.
Learn more about Teresa here: https://www.orocollective.space/. And, for a limited time, podcast listeners can use the promo code HAW50 to receive a $50 coupon that can be redeemed against any product on the Oro Collective website.
Psychological safety and trust are pillars of the Management 3.0 ethos. It peremeates all throughout our Management 3.0 modules and practices, and we write about it in our blog on a regular basis. Want to know more? Want to learn more? Check out the Management 3.0 Blog at www.management30.com/blog
For more happiness, visit www.management30.com
Any sports fan knows that it’s easy to coach a team when you’re on a winning streak. The real challenge begins when things start to go wrong. Business is the same way. Even the most harmonious work environments can struggle – or fall apart – in the face of unforeseen crises. The most successful leaders are those who work proactively to create a positive workplace culture, and embrace forward-thinking problem-solving strategies and employee wellbeing, in both good times and bad.
Today we sit down with John Robertson, a workforce wellness expert, culture alignment specialist, and the founder and president of FORTLOG Services, a company that specializes in actively helping organizations manage transitions, including workplace change and upheaval, conflict and stress, crisis, and trauma. He offers his recommendations for leaders hoping to build a thriving workplace with fully engaged employees, which will be able to withstand any challenge the world can throw at it.
Learn more about John and FORTLOG Services here: https://fortlog.co/
What leads to a happy life? What are the various ways to be happy? Happiness means different things to each of us, yet, after doing extensive research, Management 3.0 founder Jurgen Appelo discovered a common thread: Happiness is something we create, it is not something to achieve. It is a path you choose, not a destination to arrive at. So many of us spend our time in pursuit of happiness, yet instead of searching for it we need to find ways to live it, embrace it and implement it into our daily lives.
That's why we created the 12 Steps to Happiness. Learn more and download a free poster https://www.management30.com/practice
For more happiness, visit www.management30.com
Finding happiness at work isn’t easy. It can take years of self-discovery, risk-taking, mistakes, and perseverance. Today's guest did all of those things and, after 20 years, finally had what should have been her dream job. She was the first Indian American woman – and one of the youngest people ever – to make partner at a world-renowned professional services firm, and she was a pioneer for women in her field. But what should have been the happy ending to her story, turned out to be an awakening to the realities of her position. And it became the first chapter of an entirely new journey.
We sit down with Deepa Purushothaman, a celebrated author, speaker, program leader, and visionary champion for professional women of color. She discusses her work, her journey, and her powerful book "The First, The Few, The Only." Learn more about Deepa here: https://www.deepapuru.com/
In this episode we talk about the essence of diverse teams, bringing everyone to the table to solve complex problems. Modern organizations should try to increase diversity, beyond acknowledging gender differences. Diversity can be about age, ethnicity, where you’re from, where you grew up, skills, experience, education, and much more. At Management 3.0, we have a practice named 'The Diversity Index.' This easy tool can help your team and organization acquire insight into how high its current diversity level is. A downloadable template is available on our website. To learn more, visit www.Management30.com/practice
For more happiness, visit www.management30.com
Every organization, every leader, and every employee has an identifiable strength: something they can do or create or contribute that separates them from all others in their field. Businesses and organizations that embrace this concept are more likely to create harmonious, happy and productive teams that complement each other and thrive. And, as we’ll hear today, they can have some fun in the process.
We sit down with Ryan Berhman, owner of Systemic Agility, a training and consulting organisation, and owner, facilitator and trainer with StrongSuits, a systemic team and organisational strengths development tool, based on insights from modern psychology. His discusses his experience working with hundreds of managers, coaches and teams to collaborate, innovate, and work more effectively and joyfully together. He also shares how his newest venture takes the phrase “play to your strengths” to a whole new level.
Learn more about Ryan and StrongSuits here: https://strongsuits.com/
**Have you ever pondered the following questions?**
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to https://fwd-summit.com/ for more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
Ah, technology. The double-edged sword of the working world. Cell phones and email have made the world smaller, connecting employers and employees, businesses and customers, and allowing a generation of workers to find opportunities and even launch businesses from anywhere in the world. But they’ve also blurred the lines between the office and home. A study conducted during the pandemic found that 70 percent of remote workers were clocking in on the weekends. And after-hours emails have become such a problem, that some cities have attempted to make them illegal.
Today we talk with Dustin DeVries, co-founder of Caffeine Interactive Technologies, a web mobile development agency with a remote team featuring professionals from across the globe. He discusses his attempts to push back, evening the scales of the work-life balance for himself, and his team.
Culture has been a buzzword in the business world for decades now. And, in many instances, that’s all it was: an empty word. But in recent years, as competition for quality employees has increased, workplace culture is no longer an afterthought. For companies who take it seriously, it can be both a recruiting tool, and a competitive advantage. And it has the added benefit of bringing just a little more happiness into the world.
Today we sit down with master coach and Delivering Happiness Culture Chief Sunny Grosso, who has spent years helping companies across the globe build and grow strong, distinct workplace cultures. We discuss what she’s learned in her work, and her recommendations for business leaders hoping to move past the buzzwords, and get down to the business of making people happy at work. Learn more about Sunny here: https://www.deliveringhappiness.com/sunny-grosso
*This podcast was recorded LIVE on LinkedIn. Follow us for future live interviews here: https://www.linkedin.com/company/management-30/
**Have you ever pondered about the following questions?**
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to https://fwd-summit.com/ for more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
A good story can change an opinion, can change a vote… it can change the way we see the world and our place in it. But stories also play a powerful role in our working lives. Businesses and organizations can rise or fall based on the stories they tell their employees, their customers, their partners, and the public. Leaders who value storytelling – who eschew boring, artificial corporate jargon in favor of active, intentional, engaging communication – can do more than just hold an entertaining meeting. They can close deals, inspire teams, and transform their organizations in powerful, lasting ways.
Don’t believe us? That’s OK. Because today we sit down with Francisco Mahfuz, a national champion public speaker and one of the most sought-after storytellers and organizational coaches you can find anywhere in the world. And he can be pretty convincing. Learn more about Francisco here: https://www.franciscomahfuz.com/
*This podcast was recorded LIVE on LinkedIn. Follow us for future live interviews here: https://www.linkedin.com/company/management-30/
Find our Online Improve Cards here: https://management30.com/online-improv-cards/
**Have you ever pondered about the following questions?**
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to fwd-summit.com from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
At home and in the workplace, happiness can be a balancing act. Our health, family, and finances can often prevent us from focusing on our own enjoyment. But what happens when we make a habit of that? What happens when we start letting other, smaller things take precedence over our happiness? Things like fear, comfortability, self-image, or other people’s perceptions of us. What happens when we’re so afraid to rock the boat, that we never even get in?
Today we sit down with motivational speaker, TV personality and best-selling author Shari Alyse, who spent time struggling with that balancing act, and losing sight of her own happiness. She shares what she’s learned about joy, self-discovery, and just how fun it can be, to rock the occasional boat.
**Have you ever pondered about the following questions?**
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to https://fwd-summit.com/ from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
If the past few years have shown us anything, it’s that technology and work are now inextricably linked. Forever. And while digital innovations can make our lives easier, they can also create new barriers and complications, frustrating or even discriminating against workers throughout their careers.
Today we sit down with Bernadette Fellner, Business Innovation Lead for PwC Austria and an information technology expert who is attempting to “use tech for good,” and make sure that digital transformation efforts never lose track of the people they are trying to serve.
Bernadette is a widely recognized leader and speaker with a background in innovation, culture design, foresight thinking, digital solution-building and agile ways of working. She works with clients at the heart of digital transformations, and is a university guest lecturer on the topic of digital business models. Learn more about her here.
**Have you ever pondered about the following questions?**
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to fwd-summit.com from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
One of the surest ways to find both success and happiness in the workplace is to play to your strengths. Figure out what you’re good at, and find a role that allows you to apply those skills in a meaningful way. Of course, this sounds easier than it is.
Most people might think the difficult part of that equation is the whole “find a job” thing, but the truth is that most of us go through our entire careers without ever really understanding what we’re good at – what we do that sets us apart from everyone else.
Today we speak with Brandon Miller, one of the first Certified GALLUP Clifton Strengths Finder Coaches in the world, and CEO of 34 Strong, a coaching and consulting firm dedicated to improving employee engagement. He is also Co-Founder of Incredible Family - an agency that helps working parents adopt a strengths-based approach to parenting - and has coauthored multiple books with his wife, Analyn.
Brandon discusses how, for nearly 20 years, he has helped employees and business leaders identify their strengths and cultivate happier, more engaging, and more productive careers.
**Have you ever pondered about the following questions?**
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to fwd-summit.com from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
Most of us spend our careers trying to find happiness at work. Sometimes, if we’re lucky, we find it. And, if we’re really lucky, we can spend part of our careers helping others – our employees, coworkers, or even strangers – find that same happiness in their own lives.
Today we sit down with Tia Graham, an international keynote speaker, best-selling author, leadership trainer and "Certified Chief Happiness Officer" with multiple certifications in neuroscience, positive psychology, coaching, and employee retention. Her bestselling book “Be a Happy Leader” offers an eight-step methodology for driving productivity and growth through a culture of happiness.
We discuss her work, her career, and the kinds of things you learn when you dedicate your professional life to being happy at work.
**Have you ever pondered about the following questions?**
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to fwd-summit.com from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
We’ve been speaking about Happiness at Work for a while now. And one theme that continues to pop up, episode after episode, is employee engagement. Team members who feel like they have a voice – who feel valued and recognized – are more likely to be satisfied with their work, and are more likely to stay on.
Today we’re speaking with a guest who literally wrote the book on employee engagement and recognition. Four books, in fact.
Award-winning HR leader, bestselling author, and Chief 'Pay It Forward' Officer Debra Corey joins host Elisa Tuijnder to discuss her work, her career, and her recommendations for employers hoping to create happier, more engaging workplaces and serve the ever-changing needs of a 21st century workeforce.
Have you ever pondered about the following questions?
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to fwd-summit.com from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
Today we're so excited to bring you a crossover episode recorded with our friends over at the “Thriving with Sarah & Jenny” podcast, featuring hosts Sarah Metcalfe and Dr. Jenny Brockis. It was a true international get-together, with Sarah visiting her family in Canada, Jenny in Australia, and Elisa in the United Kingdom.
Elisa, Sarah, and Jenny talked about the upcoming Forward Summit titled “Happiness as the ‘Why’ in Agile Transformations," how each host experienced the pandemic, the rise of workplace surveillance, Management 3.0's "12 Steps to Happiness," and some practical tips for filling up your happiness toolbox to have a happier life and more fulfilling career.
Find more from Sarah and Jenny on their podcast webpage: https://podfollow.com/thriving-podcast/view?fbclid=IwAR04VwhXx3GRLbzBMKzeemBAz3PamAh60rHxE4KvIZFv-rTOf2kjT0naNCE
Have you ever pondered about the following questions?
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to fwd-summit.com from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
Throughout history, women have faced an uphill battle in their efforts to reach the top of their chosen fields. But when - after struggling for years against ingrained stereotypes and workplace biases - they finally do reach the summit, the fight isn’t over. In many cases, it’s just beginning.
Today we sit down with Susan MacKenty Brady, a globally renowned Leadership Wellbeing Expert and CEO of the Simmons University Institute for Inclusive Leadership. Her new book, coauthored by Janet Foutty and Lynn Perry Wooten, draws on the experiences and knowledge of two dozen of the world’s most successful leaders, offering advice for women hoping to arrive at the top, and thrive when they get there.
Learn more about the book, "Arrive and Thrive: 7 Impactful Practices for Women Navigating Leadership," here: https://www2.deloitte.com/us/en/pages/about-deloitte/articles/arrive-and-thrive.html
Have you ever pondered about the following questions?
Of course you have! That’s why you listen to our podcast. But while podcasts are a one-way street, our Forward Summits are all about interecations.
So why don’t you come and join the conversation, at our upcoming summit: HAPPINESS AS THE ‘WHY’ IN AGILE TRANSFORMATION, held in Berlin, Germany and online from 30 November – 2 December 2022.
Hear from our kick-ass keynote speakers Sunny Grosso; Svenja Hofert; Debra Corey; and Fransisco Mahfuz. Take part in our practice sessions, case study sessions, open sessions and global networking, both in Berlin and online!
Go to fwd-summit.com from more information and tickets. And as a podcast listener, use the code FORWARDPOD at checkout to let us know you are a friend of the pod and receive some special Martie the Management Monster goodies.
For more happiness, visit https://management30.com/
When we talk about a truly happy workplace, the image we often conjure is that of a startup. Ping pong tables, employee coffee bars, mid-day massages… And while perks like these may not be as ubiquitous as they once were in the heyday of the tech boom, startups have permanently changed the way we view work.
Today we explore life at a modern tech startup, and how companies and leaders are approaching employee happiness in a post-COVID world.
Anna Loew, VP of People at Giant Swarm, joins host Elisa Tuijnder to discuss her company's unique approach to workplace culture and employee investment, which includes the deceptively simple precept: "Treat your employees like adults."
In recent years, employers have begun to recalibrate their perceptions and their priorities when it comes to the workplace.
One of the most notable evolutions has been in the realm of mental health, and a better understanding of the role it plays in employee satisfaction, productivity, and retention.
Today we sit down with Sanctus co-founder George Bettany, who is helping companies change their own perceptions of mental health in the workplace, and taking what was once a taboo topic, and turning into just another part of the workday.
Our Management 3.0 blog has many great articles by leaders, managers and facilitators from across the world and how they approach mental health in the workplace. Want to read more? Visit https://management30.com/blog/ and filter on mindfulness!
For more happiness, visit www.management30.com
The world has been engaging with social media for decades now. And it seems like, no matter the platform, somehow these apps tend to bring out the worst in people.
A few years ago, Stephanie Harrison tried to change that. She launched a social media channel that didn’t delve into politics, didn’t share mean-spirited memes or spread misinformation. It was a channel based on an incredibly simple question: Can you make an impact on social media, just by trying to make people happy? It turns out, the answer is yes.
We sit down with Harrison, who has since become a renowned author, speaker, consultant, well-being expert, and founder of “The New Happy,” to discuss how business leaders, employers, and employees can embrace a new version of happiness in their working lives.
What leads to a happy life? What are the various ways to be happy? Happiness means different things to each of us, yet after doing extensive research, Management 3.0 founder, Jurgen Appelo, discovered a common thread: Happiness is something we create, it is not something to achieve. It is a path you choose, not a destination to arrive at. So many of us spend our time in pursuit of happiness, yet instead of searching for it we need to find ways to live it, embrace it and implement it into our daily lives. We created the 12 Steps to Happiness - you can find more information and even download a free poster of the 12 steps at management30.com/practice
For more happiness, visit www.management30.com
Recently, analysts and media outlets – including our podcast – have talked a lot about the "Great Resignation" in the wake of the pandemic. And while those are worthy discussions, the truth is that workplaces and employee perceptions have been shifting for quite a while now.
Consultants and freelancers – those of us who have worked alongside a wide range of employers and business leaders over the course of decades – share unique insight into how the working world has changed, and what we can learn from those changes as we move further into this new, uncharted landscape we find ourselves in.
Today we sit down with Lorraine Margherita, an organizational consultant, speaker, and sought-after freelancer who has worked with thousands of managers and leaders over the years, to discuss her own professional journey, and what it’s taught her.
In this episode we talk about the essence of diverse teams, bringing everyone to the table to solve complex problems. Modern organizations should try to increase diversity, beyond acknowledging gender differences. Diversity can be about age, ethnicity, where you’re from, where you grew up, skills, experience, education, and much more. At Management 3.0, we have a practice named 'The Diversity Index.' This easy tool can help your team and organization acquire insight into how high its current diversity level is. A downloadable template is available on our website. To learn more, visit www.Management30.com/practice
For more happiness, visit www.management30.com
There are so many obstacles that can prevent us from being happy at work, from salaries and commutes to incompatible teams and weird smells from the break room kitchen.
But some of the most difficult challenges aren’t external at all. We carry them with us from home, to the office, and back home again. These are intensely personal things like uncertainty, doubt, self-criticism, or the many varieties of fear.
Today we sit down with Lia Garvin, a renowned author, operations leader, and sought-after speaker who has worked with some of the most influential companies in tech, including Microsoft, Apple and Google.
Garvin joins host Elisa Tuijnder to discuss some unique approaches for moving beyond those internal obstacles, and using them as the foundation of a new, happier, and more satisfying career.
Want to learn more about redirecting your own feelings? Check out the Management 3.0 module on Emotional Intelligence, where we look into how understanding our own emotions can make us more effective and successful managers and leaders. For more info and planned workshops, visit www.management30.com/modules
For more happiness, visit www.management30.com
The need for companies to care about people is not only trendy but necessary for organizations to survive. Lorna Borenstein, founder and CEO of Grokker, a company focused on wellbeing and engagement solutions, and author of the new book It’s Personal: The Business Case for Caring, says there’s a financial, human, and brand case for why
companies need to invest in employee well-being.
For more happiness, visit www.management30.com
Once you know what you want to do it’s important to stay grounded and envision where you want to go and how you want to get there, says Rebekah Louisa Smith, founder of The Film Festival Doctor and author of the new book, Born to Do It: Becoming the Leader of a Business Niche Using Powerful Spiritual Techniques. Find out how Rebekah uses manifestation, cosmic
boards, and cosmic ordering to guide people into following their purpose and launching successful businesses.
For more happiness, visit www.management30.com
There is half a trillion dollars of lost productivity because of people calling in sick to work because they don't want to work with someone, says Peter Economy, Wall Street Journal best-selling author. Known for his wildly successful book, Managing for Dummies, Peter's launched his newest book: Wait, I’m Working With Who?!? because he realized how pervasive toxic workplaces, toxic colleagues and toxic bosses were. People need to have the courage to confront to take on toxicity, not just tolerate it, he says.
For more happiness, visit www.management30.com